Revolution in the Middle East, great! But what’s next?

Feb 25 2011


If you have followed the news in the past month, we have seen unprecedented revolutionary activity in the Middle East. It is almost incredible how people have taken to the streets to demand change and most importantly how it has spilled over from country to country. This is one of the key factors of globalization, the spreading and adoption of an idea, in this case “change.”

liberty, revolution
French Revolution

However “change” can mean different things to different cultures. I am quite surprised to hear many people say that what happened in Egypt and Tunisia was great because people have won their freedom. It is unclear to me that Tunisia, Egypt, and now Libya, will end up having a U.S. type of democracy. So my question is, revolution in the Middle East, great! But what is next?
It would be naïve to assume that the demise of a dictator will insure that another one will not take over. We have seen this story several times around the world. So the important issues here are whether or not this revolution will be strong enough to set up strong democratic institutions in a region of the world where democracy unknown. Hopefully, democratic ideas have been globalized enough through the same technology that brought this drastic change forward and a transition to democratic forms of government can be institutionalized.
This is only the beginning, and there are still a thousand things that can go wrong in the path to real democracy.


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Open Government Means “We” over “Me”

Feb 19 2011


“The future is ours to win. But to get there, we can’t just stand still. As Robert Kennedy told us, ‘The future is not a gift. It is an achievement.’ Sustaining the American Dream has never been about standing pat. It has required each generation to sacrifice, and struggle, and meet the demands of a new age.  And now it’s our turn. We know what it takes to compete for the jobs and industries of our time. We need to out-innovate, out-educate, and out-build the rest of the world”.

President Obama (excerpt from the 2011 State of the Union Address)State of the Union of the United States of America

In his State of the Union address last month, President Obama outlined the incredible challenges we are currently facing as a nation.  Technology has changed our entire economy, requiring citizens to rapidly adapt to stay competitive.  The transition has been difficult for some, but this innovation also presents us with incredible opportunity.  People are connecting in ways that were never possible before, and it’s transforming both business and government.  For the first time in history, governments are able to directly engage with extraordinary numbers of citizens in real-time.  Not only does this improve government’s ability to distribute information, but it allows our democracy to gain from the collective wisdom of the population.

We’re just scratching the surface of the possibilities for “crowdsourcing” in government.  A truly open governmenttakes advantage of the wisdom of crowds by making public data available (transparency), collaborating with citizens (engagement) and putting the best ideas into action (participation).  Transparency builds confidence in government and improves the quality of public debate.  People want to know where their taxes are going, and how the government is allocating resources.  Engagement creates platforms for innovation and yields collective wisdom.  Participation empowers citizens and ensures that initiatives are in line with the will of the people.  All of this is driven through collaborative technologies, and we’ve seen incredible examples like Recovery.gov and Miami 311.

An open government also lays the foundation for an open society, and an environment conducive to enabling innovation and education to prosper.  That’s what Microsoft is trying to accomplish through GovCamps, a joint initiative we’re pursuing with Barry Libert, Chairman of Mzinga, a social software company, and author of the booksSocial Nation and We Are Smarter Than Me; and Zachary Tumin, Advisor, Harvard Kennedy School of Government.GovCamps provide governments with a playbook for open government, designed to start conversations amongst elected officials, educators and citizens on how technology can improve transparency, citizen engagement, and citizen participation.  These conversations then continue with GovJams, monthly, topic-oriented, open discussions that will take place on collaborative tools like Microsoft TownHall and Microsoft SharePoint Server, which can help maintain strong levels of engagement and participation.

GovCamps have already resulted in successes around the world, like the passage of legislation in Mexico ensuring government IT transparency.  The United States is a clear leader in open government, but it’s imperative that we keep developing new technologies that support its vision.  The best ideas are out there, and now we have the technologies to collect and implement them.   To become a part of the discussion, check out the opengovernment20.com community that will launch at the end of February.


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Can Mexico become attractive again?

Jul 31 2010


Downtown MexicoI was able to spend two weeks in Mexico recently. I am originally from Mexico City, but have spent a large amount of my life in the U.S. and I have had the opportunity to work both in Mexico and the U.S.

During my two weeks in Mexico, I was mugged at gunpoint, visited three cities outside the capital ravaged by poverty, had my credit card illegally cloned, and experienced first hand the corruption of the police forces when I tried to report my mugging. I was amazed at how the general population has gotten used to being mugged, defrauded and mistreated. When I told this stories to my local friends, they were not at all shocked, it seemed like it was a normal thing, like getting a parking ticket for parking illegally.

I was mugged at gunpoint with a 45 Magnum at 2:30 in the afternoon in one of Mexico City touristy neighborhoods, Coyoacan. The people around me just responded that that same week three cars had been stolen from there at gunpoint. When I went to the police station to report the crime so I could claim my insurance in my watch I was taken to a shady room and basically asked not to report the crime. The police had to explain to me that they were not in collusion with the criminals, really? did we need to clear that? I would hope not, but yet again here we were.  Reporting the crime and getting a police report took over 4 hours in which I was taken to different rooms with very shady people. At some point I thought I was the criminal. In the end nothing got done, I was just able to leave with a piece of paper for insurance purposes.

Being that I hadn’t been in Mexico for two weeks in the last six years I had a lot of lunches and dinners with friends. I must say that Mexico City still has some of the most fantastic restaurants in the world. Amazing dishes, service and decor. However, I was trustworthy enough to have given my credit card to a waiter to pay the bill and I lost sight of it. A week later my bank contacted me letting me know that someone had bought a $1500 DL television in Best Buy. Amazing! you cannot even give  your card to a waiter without him cloning it.

I also took a trip to three towns outside of Mexico City and discovered that its cheaper to fly to Las Vegas than it is to fly to Guadalajara, Mexico’s third largest city. At the time I took that trip, Mexicana, Mexico’s second national carrier, had just filed for bankruptcy and today it was announced that the airline will stop all operations. Exactly what Mexico needs, more monopolies, now in the airline industry. Aeromexico, immediately raised its rates.

As I was leaving Mexico to finally come back to the US, 72 illegal migrants were murdered by drug dealers, and someone threw a grenade at a nightclub in Puerto Vallarta, one of the towns I had also visited in Mexico in  this trip. It was the first time in many years, in which I has happy to leave my home country and sad to see it in this present state.

I saw corruption, poverty, and worst of all not one single glimpse of hope. I have many friends in high ranking positions in the government and in one way or another they all agreed that the President is more worried about loyalty than merit, has a short temper and is difficult to talk to. We have three political parties that cannot get anything done, labor unions that are corrupt and are trying to cling to their privileges as much as they can, and 30 families that manage and protect their corporate monopolies. On top of that we have some of the most violent drug cartels and mass murder has become an every day thing. For normal citizens making it through the day without a shooting, mugging or kidnapping is a miracle.

A country in this dire situation, cannot become attractive for people to invest or even visit as tourists. Corruption is the main problem, everything in Mexico revolves around breaking the rules in one way or another. It seems to be something that is ingrained in society and people. Unless we start educating the people in a different way, Mexico will never become safe, transparent and most importantly attractive.

I cannot wait to hear what happens tomorrow and we hear about a new group of murdered people, or decapitated bodies found in some inhospitable hole…


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